Privacy Notice

Last updated: 18 June 2026

Who we are

Life Here is a local listings and discovery platform for people living in, visiting or interested in Thailand.

The website at https://lifehere.org is operated by JEJO INNOVATION LTD, a private limited company registered in England and Wales under company number 08814387.

In this notice, “Life Here”, “we”, “us” and “our” refer to JEJO INNOVATION LTD.

Information we use

We may process information connected with your account, listings, payments, communications and use of the website, together with information supplied by other users through reports, enquiries or listings.

We collect only information reasonably necessary to operate, protect and improve Life Here.

Why we use it

We may use personal information to:

• Create and manage accounts and listings
• Provide website, search, map and translation functions
• Process payments and provide purchased services
• Communicate with users and provide support
• Review content and investigate reports
• Prevent fraud, spam, misuse and security threats
• Improve the website and understand how it is used
• Maintain business, financial and legal records
• Comply with legal obligations and protect legitimate rights

We process information where necessary to provide a requested service or fulfil an agreement, comply with the law, pursue our legitimate interests in operating and protecting Life Here, or where you have given consent.

Where information is required for an account, listing, payment or other service, we may be unable to provide that service without it.

Information you publish

Listings, profiles, photographs, reviews and contact information that you choose to publish may be visible worldwide.

Published information may be copied, downloaded, translated, indexed by search engines or shared outside Life Here.

Think carefully before publishing personal information. Do not publish identity documents, banking information, passwords, security codes, confidential information or another person’s information without their permission.

Avoid publishing your exact home address unless genuinely necessary. Remove embedded location information from photographs where possible.

You are responsible for deciding what you publish and for ensuring that it is accurate, lawful and safe to disclose. Life Here cannot control copies made or information shared by others after publication.

Personal safety

Life Here does not verify every user, listing, item, property, employer, advertiser or service provider.

Protect your private information, verify important claims independently, use secure payment methods and take sensible precautions when meeting or dealing with others.

Never provide passwords, one-time security codes or access to your financial accounts.

Report suspicious content or behaviour to us.

Payments

Payments may be processed by independent payment providers.

Payment providers may collect and use payment, identity and transaction information under their own privacy notices. Life Here does not normally receive or store complete payment-card details.

Cookies and external services

We use cookies and similar technologies needed to operate and secure the website.

With your permission, we may also use optional analytics, preference or marketing technologies. Further details will be provided through our cookie controls or Cookie Notice.

External services may support hosting, payments, email, support, maps, translation, analytics, security, embedded content and spam prevention. These providers may process information in accordance with their own privacy notices.

Who we share information with

We may share information with service providers where reasonably necessary to operate Life Here.

We may also disclose information:

• At your request or with your permission
• Where required by law
• To investigate fraud, abuse or security concerns
• To resolve disputes
• To protect Life Here, its users or another person
• In connection with a future sale or transfer of the website or business

Public listing information is available to website visitors and may be accessed from any country.

We do not sell personal information.

International processing

Life Here may be used by people in different countries, and some service providers may process information outside Thailand or outside your country of residence.

Where required by applicable law, we will use recognised safeguards for international transfers.

Legal requests

We respect the privacy of our users and do not disclose private information to authorities merely because it has been informally requested.

We will disclose personal information only where we reasonably believe that the request is lawful, valid, necessary and proportionate, or where disclosure is required by a court order or other binding legal obligation.

We may verify the identity and authority of the requesting body, require the request to follow the proper legal process, challenge requests that appear excessive or invalid, and disclose only the information reasonably required.

Requests made by authorities outside the country in which the relevant information is held may need to follow applicable international legal procedures.

How long we keep information

We keep personal information only for as long as reasonably necessary to:

• Operate accounts and provide services
• Maintain listings and transaction records
• Meet tax, accounting and legal obligations
• Prevent fraud and repeat misuse
• Resolve complaints and disputes
• Establish, exercise or defend legal claims

The precise period depends on the type of information and why it is held.

Information removed from Life Here may remain temporarily in backups, search-engine results or copies made by other people.

Security

We use reasonable technical and organisational measures to protect personal information.

However, no website, storage system or electronic transmission is completely secure. Use a strong and unique password and contact us promptly if you believe your account has been compromised.

Automated translation and decisions

Content may be translated automatically. Automated translations may be inaccurate, so important details should be confirmed directly with the relevant person.

Life Here does not currently make decisions producing legal or similarly significant effects solely through automated processing.

Your rights

Depending on where you live and which law applies, you may have rights to:

• Access your personal information
• Correct inaccurate or incomplete information
• Request deletion or restriction
• Object to certain uses
• Withdraw consent
• Receive eligible information in a portable form
• Complain to a relevant data-protection authority

These rights are not absolute. We may retain or continue using information where permitted or required by law.

You may object to direct marketing at any time.

Complaints

Please contact us first so that we can investigate your concern.

You may also complain to the relevant authority, including:

• Thailand’s Personal Data Protection Committee
• The UK Information Commissioner’s Office
• The data-protection authority in the relevant European country

Changes

We may update this notice when our services, providers or legal obligations change. The latest version will be published on this page.

Contact

Contact Us